Hotel indigo el paso phone number1/13/2024 The conversation took maybe two minutes, she wrote a cancellation number on a sticky note and picked up the phone call she placed on hold. I said really? And she said yes, she did say they wouldn’t charge for my cancellation…wow…thanks! I decided to cancel being the weekend was meant to relax and paying for a nice hotel to be up half the night was not ideal. She said I could cancel or she could offer ear plugs. I said ok, and she said we have a band playing tonight and tomorrow till 1 am and it’s really loud, again I said ok what choice do I really have. She then told me they had 1 room available on the floor above the and facing the pool. She asked if I had a reservation and name it was under and I gave it to her. Again velvet very pleasant, desk attendant I feel had better things to do today than off good service. My husband deployed thousands of miles away surprised me for Mother’s Day with a weekend staycation to Indigo, he booked it for June so I could take advantage of the pool, and found a sitter for our children all while over seas so I could have a little time to myself since the days are hectic and never ending while he’s away. I had told my husband what a great relaxing getaway it would be with the roof top pool/bar sometime before we leave. I have looked into the “top” hotels here and read so many great things in this one. My husband has been deployed since Jan 2, so it is my 4 kids and myself a working mom. We are a military family stationed at Bliss. I think to understand the disappointment you have to know why this hotel was chosen to begin with. Let my first say the valet attendants are very kind and helpful, oddly enough more apologetic than the hotel attendants.
0 Comments
Leave a Reply.AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |